What a pharmacy can expect from the APSS program
As the most accessible healthcare professionals, Pharmacies are ideally placed to offer ongoing support to their patients. The average Australian visits a community pharmacy 14 times per year and this enables pharmacists to regularly identify and screen patients for obstructive sleep apnoea, review adherence to therapy and refer a patient to their GP or trained sleep physician if any issues arise.
What does running the APSS sleep apnoea program involve?
Partnering with APSS will help you enhance patient care, increase revenue and drive repeat visits.
We provide extensive hands-on staff training that covers:
Initial patient screening and testing
Sleep apnoea diagnosis
CPAP product trials
Marketing and sales support
Education on crucial sleep apnoea facts and industry developments
While we are committed to fully support you and your pharmacy to succeed, your involvement in the program is instrumental. Plus, improving your patients’ health is our top priority every step of the way.
We chose to add sleep apnoea services because we needed to make up for the revenue we lost from PBS price reductions and erosion in the dispensary and we get a good gross profit margin from our APSS program
Pharmacist, Blooms The Chemist, Windsor, NSW
Launch and succeed with the APSS program in these 6 steps:
Step 1: Attend a full day training workshop
We conduct a full day face-to-face, hands-on training day with your pharmacy staff. The more staff who attend this day the more successful your program will be.
Step 2: Employ a ‘sleep champion’
Among other responsibilities, a staff member dedicated to the sleep program is a great way to drive OSA screenings and ultimately sales.
Our best stores have a sleep consultant and carry out over 15 sleep tests per month.
Step 3: Allocate a dedicated sleep apnoea area
Display a relevant and engaging range of sleep apnoea products, including CPAP machines and Point of Sale (POS) marketing materials.
APSS provides you with all the materials and products you need to drive awareness of your new services.
Step 4: Screen existing patients
Screening patients is key to driving sales. How many T2 diabetes Metformin scripts per day are you doing? Look for people who fill scripts for other comorbidities like obesity, hypertension and depression. They are at a higher risk of OSA.
Offering a simple OSA questionnaire (that APSS can supply you) at your script counter helps to raise awareness too.
Step 5: Test, diagnose and treat patients with sleep apnoea
Once you’ve completed the first four steps, it’s time to start helping your patients with sleep testing and CPAP trials.
In our 10+ years of industry experience, APSS have found a common factor in all successful pharmacy sleep apnoea programs. In fact, 80% of customers who score positive for sleep apnoea through their overnight sleep study continue their treatment and purchase a CPAP machine and mask from their pharmacy
Click here to see how simple it is to identify and help patients with finding and purchasing the best CPAP treatment for their unique condition.
Step 6: Engage with your local community
While a GP referral isn’t required for patients to enter into the APSS program, driving referrals from local GPs and specialists can significantly boost your success.
APSS can even provide you with all the necessary referral materials to help you pursue this avenue.
Start helping more patients tackle sleep apnoea today.
Contact us and launch the APSS program here.
We run a few [sleep apnoea] promotions in our store. For example, our staff dress up in their pyjamas which creates a lot of interest with our customers and they find it really fun. We also liaise with our local doctors to make them aware that we have a sleep clinic here and we’ve had a lot of doctor referrals which is great for our business
Sleep Apnoea Consultant, Amcal Pharmacy Rutherford NSW
Real sleep apnoea success stories from real Australian pharmacies.
See for yourself how pharmacies like yours have transformed their patients’ quality of sleep and lifestyle with the APSS sleep apnoea program:
Capital Chemist, Coburg North, VIC
Blooms, Windsor, NSW